LINCOLN, Neb. — Duncan Aviation recently rolled out an off-site maintenance service that lets customers receive airframe service, inspections and maintenance in their hangars, instead of at one of Duncan Aviation’s maintenance facilities.
“For years, Duncan Aviation has provided customers with rapid response access to technical road crews that can be easily and quickly dispatched around the world for unscheduled technical assistance,” says Chad Doehring, Airframe Services Manager for Duncan Aviation-Lincoln. “We have now expanded the capabilities and number of team members so we can provide customers with maintenance services at their preferred location rather than at one of our maintenance facilities. This saves the customer fuel and travel time, decreases their aircraft usage and makes maintenance-only events less disruptive to their overall schedule.”
To make this service as accessible as possible, Duncan Aviation has positioned team members at launch offices around the country; these offices are located near hub airports where they can quickly book flights and make connections. In addition, Duncan Aviation has several company aircraft at its disposal to help move people, tools and parts quickly to best meet customer needs, company officials said.
“This is an extension of the comprehensive and responsive support that we have provided customers in the field for many years,” says D. Todd Duncan, Chairman of Duncan Aviation. “We have always used our company airplanes to move our technicians and tech reps to where they are needed to best support our customers. We have also used company aircraft to pick up and deliver parts when a customer is AOG.”
Duncan Aviation provides factory authorized service for Bombardier Challengers (300 and 600 series), Bombardier Globals, Bombardier Learjets, Cessna Citations (500s/550s/560s/650s/680s), Dassault Falcons, Embraer Legacys and Embraer Phenom 100s and 300s. The company also services Raytheon Hawkers and Gulfstreams. Airframe maintenance includes all inspections, heavy structural repair and modifications.
For more information: DuncanAviation.aero