Service with a smile

Jamie Beckett is a CFI and A&P mechanic who stepped into the political arena in an effort to promote and protect GA at his local airport.

It’s a simple concept. Be kind and courteous to your customers, and they’ll remain your customers for a good long time. Even better, they’ll be inclined to tell their friends and neighbors what a satisfying experience it is to be your customer – which essentially turns your customers into a volunteer arm of your marketing team.

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