Each of us who takes a command position, regardless of the endeavor, must strike a balance between knowing and believing. One represents a conclusion. The other is little more than a hope.
In any situation where management of people or ideas is required, there is a gray area that exists in the gap between those two concepts.
These are the rocky shoals where salvation can occur, or errors can be made. This is where either clarity or calamity are born. We strive for one even as we hope to avoid the other.
Yet we don’t always come down on the sunny side of difficult situations. For as sharp as we may be, we are not omniscient. We are mere humans. Infallibility is beyond our reach. [Read more…]