Hawker Beechcraft Global Customer Support (GCS) has chosen the base locations for its Mobile Technical Support team’s fleet of ground support vehicles. These vehicles, in addition to a support aircraft, are equipped to provide quick response to unexpected customer aircraft service issues, according to company officials.
A ground support unit is positioned on the West Coast to cover Arizona, Nevada and California, while a second unit is based in the Northeast to support operators in the New York, New Jersey and Virginia region. Future plans call for an expansion of this service in other parts of the U.S., as well as in key strategic locations around the world, officials noted.
The Mobile Support Vehicles are manned by a team of maintenance technicians who provide such services as on-site troubleshooting, minor scheduled maintenance, limited scope time items, parts changes, avionics research for Part 91 operators, and engine removal and reinstallation on the entire family of HBC aircraft. This support complements the company’s network of factory-owned and authorized service centers throughout the U.S., officials said.
To dispatch the Mobile Technical Support team, call 800-429-5372 (prompt 8).
For more information: HawkerBeechcraft.com