Software donated to Air Serv International is expected to increase the efficiency of the humanitarian organization’s air operations going forward.
Avtra, a provider of technology solutions for the aviation sector, donated the tailored reservations system to Air Serv as part of its global initiative to support humanitarian endeavors. The software has been modified to support Air Serv’s operations, according to company officials.
“This tool will enable effective planning and timely scheduling of our humanitarian flights,” said Johnson Mugulusi, Air Serv’s Managing Director in Uganda. “The information and statistics this software can provide us is critical to planning routes and schedules to maximize transport options for our partners.”
Through customized tools, Avtra’s software will enable Air Serv to not only maximize flight tracking abilities and coordination with humanitarian partners, but will eventually assist in enabling aid agencies to access seat and cargo availability in real time, according to officials with the non-profit organization.
The goal is to one day offer an online system that will allow partners to book seats and cargo on a space-available basis directly through the Air Serv website, officials noted.
“For nongovernment organizations (NGOs) operating in areas with very limited infrastructure, such an ability would offer immense convenience, as well as drastically improve logistical coordination in the field,” Air Serv officials said.
Upon completion of the software development, Avtra provided hands-on training to Air Serv staff. In addition to familiarization with the program, the training sessions offered an opportunity to address inquiries specific to the challenges faced by those operating in unique circumstances, such as Air Serv.
Air Serv aircraft serve as a bridge, carrying aid from donors to those who need it most. With a fleet of five Cessna Caravans, Air Serv specializes in “last-mile” air transportation in support of humanitarian programs. In addition to charter, facilities, maintenance, and consulting services, Air Serv provides response capabilities for organizations operating in disaster areas.