Pilots can now rate their experiences at FBOs with GlobalAir.com’s new five-star rating system.
The system does not permit comments. However, rating scores will be averaged on the site, ranking from one to five stars. Users can rate an FBO on whether it has clean facilities, gives quality customer service, has competitive fuel prices and provides good line service. Additionally, users can rate the excellence of an FBO’s pilot amenities.
Five FBOs with the best scores will be honored by GlobalAir.com during the annual National Business Aviation Association (NBAA) convention in October 2010.
Jeff Carrithers, president and CEO, said the rating system allows consumers to evaluate an FBO fairly “without being super critical because of a cup of cold coffee.”
“It’s fast. It’s easy. It’s not time consuming,” he said. “It’s another quality enhancement to provide the best information available. Pilots, flight departments, schedulers and dispatchers can make smart decisions on the locations to where they wish to fly.”
GlobalAir.com is a single-stop site for aviators, providing real-time fuel and airport information, along with aircraft sales listings.
The five-star rating system is part of GlobalAir.com’s Airport Resource Center, which provides airport information, terminal procedures, Navids, Notams, METAR, weather and FBO listings. The service features frequently updated information for more than 2,100 FBOs in the United States and its territories. The database can be accessed online at GlobalAir.com/Airport.