Piper Aircraft has promoted two experienced managers to higher positions within the company’s Customer Service organization. Vincent Zarrella has been named director of Customer Service, while Jim Slaton was named senior manager of Parts Sales.
Zarrella has nearly 25 years of aircraft support experience, the past eight at Piper in increasingly responsible roles, including his most recent assignment as senior manager of Piper Customer Operations. He is a U.S. Marine Corps veteran with crew chief experience on Boeing Vertol CH-46 Sea Knight helicopters. He has more than 24 years of experience as an FAA Airframe and Powerplant certified mechanic, with extensive experience on Beech, Cessna and Piper aircraft. He has served Piper in several functions including dealer development as service manager for a Piper dealer.
Slaton joined Piper in 1997 and his most recent assignment was manager of Warranty.
He has worked in various capacities for Piper in Production, Technical Support, and Warranty. He has a Bachelor in Business Administration and an Associate of Applied Science in Aviation Technology from Fairmont State University in West Virginia. He is also an A&P.
For more information: Piper.com