Human Factors

A cell phone fire onboard a Southwest Airlines jet parked at the jetway made news recently. Apparently, the phone was off and in the passenger’s pocket when it ignited. He managed to yank it from his pocket and throw it to the floor. The phone promptly set the carpet on fire before both were extinguished. […]

“It was a close call,” wrote the captain in her report to NASA’s Aviation Safety Reporting System. “If we had not realized what was happening and acted on it, all the occupants of the aircraft would have likely lost consciousness and suffocated.” What catastrophic event caused one airline captain to have a near-death experience on […]

El Paso to Phoenix, 11:30 p.m., cruising at 12,000, we could barely hear the radio calls from all the laughter in the cockpit. It was the second leg of three, after taking delivery of our newly acquired Twin Comanche in Dallas. The winds aloft were warmer than normal. We were positively giddy that neither the […]

I went to a concert at the Hollywood Bowl one January night in 1995. I remember several things about that night. First, I recall offering my jacket to my date, as it was unseasonably cold. Normally in January in the LA basin, summer temperatures prevail because of strong easterly Santa Ana winds scouring hot air […]

I thought the flight went spectacularly. My first turbine experience — flying three hours solid over the Los Angeles trafficscape with the legendary helicopter traffic reporter Commander Chuck Street. In between his traffic reports, he’d given me the thumbs up and nods of approval. Life felt great. During my three-hour tour, Chuck tested my skills, […]

We pilots of a certain age were taught in school that George Washington never told a lie. Teachers drove the point home with a story about America’s first president and a certain felled cherry tree. I’m not sure why a lesson about being honest had to involve George Washington. Maybe it was to make the […]

I once was the instructor for a high fashion student. Her day-trading job had recently netted her a lot of money. Her hard work paid out handsomely and she wanted everyone to know it. If that meant stepping out of the pilot’s seat of her own airplane in stylish high heels, so be it. Her […]

I once told a friend that my first passenger on earning my private pilot license would be my brother-in-law and not my spouse, because flying my spouse would put too much pressure on me. At least I knew that much about myself. So it was with that in mind that I queried NASA’s Aviation Safety […]

In the spirit the new year brings, I choose to dedicate this month’s column to the pilots and aviation professionals whose teamwork, communication and training helped set things right after things went very wrong. While this column normally offers its readers a chance to learn from other fliers’ mistakes, on this occasion, I’d like to […]