“Communication takes place when one person transmits ideas or feelings to another person or group of people. The effectiveness of the communication is measured by the similarity between the idea transmitted and the idea received.”
That quote comes straight from the FAA’s Aviation Instructor’s Handbook. Some might think that, because of its origins in an aeronautically oriented book, it’s an aviation specific theme. But it’s not.
Clarity and responsiveness of communication is essential to performing well in the airspace system, surely. But it’s also central to our ability to live well and succeed in many other aspects of life.
Let me give you an example. Perhaps you’ve experienced something similar. [Read more…]