I enjoyed Mark Grady’s column on FBO service (Bad business: Are some airports hurting GA? Jan. 20 issue). It’s nice to see that sometimes “what goes around, comes around.” However, the other side is that service above and beyond should also be recognized.
I’d really like to put in a recommendation for the Redding Jet Center (KRDD). The name certainly implies heavy, expensive iron and indeed that’s true when you see the aircraft parked on the ramp. However, the absolutely outstanding personnel and service extends all the way down to my trusty old C182 and its curmudgeonly grampa pilot.
I recently had to leave my airplane there due to bad weather that prevented me from getting to my home in Lakeview, Ore. I could not have been treated better no matter what I was flying. Their fuel isn’t cheap, but you won’t find better service anywhere.